Privacy Policy

CustomHomeLenders.com ("we," "us," or "our") operates as a construction loan lead-generation and educational resource. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at customhomelenders.com. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

Information We Collect

We collect information you voluntarily provide when you complete our lead capture form, including your first name, email address, phone number, ZIP code, estimated build budget, and land ownership status. We also automatically collect certain technical data when you visit our site, including your IP address, browser type, operating system, referring URLs, and pages viewed. This data is collected through standard web server logs and analytics tools.

How We Use Your Information

We use the information you provide to connect you with construction loan lenders and specialists who may be able to assist with your financing needs. Specifically, we use your information to: (1) match you with appropriate construction loan lenders in our network; (2) send your inquiry to lenders who may contact you about their products and services; (3) communicate with you about your inquiry; (4) improve our website and services; and (5) comply with legal obligations.

Sharing Your Information

By submitting the lead form on our website, you expressly consent to having your information shared with construction loan lenders and financial service providers in our network as described in the subsections below.

With Custom Home Builders

By submitting a quote request, you understand that builders in our network may contact you by telephone, mobile device, SMS, email, or regular mail based on the information you provided, even if you have opted into the National Do Not Call List. Your consent to be contacted is not required as a condition to receive our free service.

With Financing Partners

If you opt in to receive construction financing information, we may share your contact information and project details with construction loan lenders and mortgage brokers in our partner network. These partners may contact you regarding construction financing options for your custom home project.

With Lead Aggregators and Marketing Partners

We may share your information with lead aggregators and marketing partners who help connect homeowners with relevant service providers. All partners are required to comply with applicable federal and state privacy regulations.

Service Providers

We may share your information with service providers who assist us in operating our website, subject to confidentiality obligations. We do not sell your personal information to unrelated third parties outside of the sharing described in this policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Lead data is typically retained for up to 24 months.

Cookies and Tracking

We use cookies and similar tracking technologies to analyze site traffic and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly without cookies.

Your Rights

Depending on your state of residence, you may have rights regarding your personal information, including the right to access, correct, or delete your data. California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to opt out of the sale of personal information. To submit a Do Not Sell My Personal Information request, please email us at info@customhomequote.com with the subject line "CCPA Opt-Out Request."

Do Not Sell My Personal Information

California residents have the right under the California Consumer Privacy Act (CCPA) to opt out of the sale of their personal information. If you are a California resident and wish to exercise this right, please contact us at info@customhomequote.com with the subject line "CCPA Opt-Out Request." We will process your request within 15 business days.

Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. Your continued use of the site after changes are posted constitutes your acceptance of the revised policy.

TCPA Consent and Electronic Communications

By submitting a request through our website, you provide your express written consent to be contacted by Custom Home Lenders and its network partners via telephone calls, SMS text messages, emails, or other electronic means, including through automated or prerecorded technology, at the phone number and email address you provided. This consent is not a condition of purchase. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or contacting us directly.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

CustomHomeLenders.com
2512 E Evergreen Blvd Suite 1307
Vancouver, WA 98661
Phone: (971) 266-1195
Email: info@customhomequote.com