CustomHomeLenders.com ("we," "us," or "our") operates as a construction loan lead-generation and educational resource. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at customhomelenders.com. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.
Information We Collect
We collect information you voluntarily provide when you complete our lead capture form, including your first name, email address, phone number, ZIP code, estimated build budget, and land ownership status. We also automatically collect certain technical data when you visit our site, including your IP address, browser type, operating system, referring URLs, and pages viewed. This data is collected through standard web server logs and analytics tools.
How We Use Your Information
We use the information you provide to connect you with construction loan lenders and specialists who may be able to assist with your financing needs. Specifically, we use your information to: (1) match you with appropriate construction loan lenders in our network; (2) send your inquiry to lenders who may contact you about their products and services; (3) communicate with you about your inquiry; (4) improve our website and services; and (5) comply with legal obligations.
Sharing Your Information
By submitting the lead form on our website, you expressly consent to having your information shared with construction loan lenders and financial service providers in our network. These lenders may contact you by phone, email, or text message regarding construction loan products. We do not sell your personal information to unrelated third parties. We may share your information with service providers who assist us in operating our website, subject to confidentiality obligations.
TCPA Consent
By submitting the contact form on this website, you provide your express written consent to receive calls, text messages, and emails from CustomHomeLenders.com and its lender partners, including through automated telephone dialing systems or pre-recorded messages, at the phone number and email address you provide. Consent is not a condition of any purchase. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or by contacting us directly.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Lead data is typically retained for up to 24 months.
Cookies and Tracking
We use cookies and similar tracking technologies to analyze site traffic and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly without cookies.
Your Rights
Depending on your state of residence, you may have rights regarding your personal information, including the right to access, correct, or delete your data. California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise your rights, please contact us at [email protected].
Children's Privacy
Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. Your continued use of the site after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
CustomHomeLenders.com
2512 E Evergreen Blvd Suite 1307
Vancouver, WA 98661
Phone: (971) 266-1195
Email: [email protected]